This Privacy Policy explains how done88 collects, uses, stores, shares, and protects your personal data when you access or use the done88 platform. Your privacy matters to done88. This document is designed to be transparent and straightforward so that you understand exactly what happens to your data and what rights you hold as a done88 user.
Our Commitments
done88 collects only the personal data that is strictly necessary to operate the platform, verify your identity, process payments, and comply with applicable legal requirements. done88 does not collect data for the sake of it.
All data transmitted between your device and the done88 platform is protected using industry-standard SSL (Secure Sockets Layer) encryption. This applies to login sessions, payment transactions, and any personal data entered on the done88 platform.
done88 does not sell, rent, or trade your personal information to third parties for commercial marketing purposes. Your data belongs to you. done88 shares it only with trusted service partners under strict confidentiality obligations and only to the extent necessary.
done88 retains your personal data only for as long as is necessary for the purpose it was collected, or for as long as required by applicable legal obligations. When data is no longer needed, it is securely deleted or anonymised.
done88 acknowledges and respects your data rights. You have the right to access, correct, and request deletion of your personal data. You also have the right to withdraw consent for data processing at any time by contacting done88 support.
done88 uses cookies and similar technologies to maintain session security, remember your preferences, and analyse platform performance. This Privacy Policy explains clearly what cookies done88 uses and why, so there are no surprises.
Your Privacy at done88: This Privacy Policy applies to all users of the done88 platform at done88.win. By registering an account or using done88 in any capacity, you acknowledge that you have read and understood this Privacy Policy. If you have questions about how done88 handles your data, contact our support team at [email protected] at any time.
Table of Contents
done88 is an online gaming and sports betting platform operated at done88.win, serving players in Bangladesh. done88 acts as the data controller for personal data collected through the done88 platform. As data controller, done88 is responsible for determining the purposes and means of processing your personal data and ensuring that processing is carried out lawfully, fairly, and transparently.
If you have any questions or concerns about this Privacy Policy or about how done88 processes your personal data, you may contact done88 at [email protected]. done88 support is available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).
done88 collects the following categories of personal data from users of the platform:
This includes your full legal name, date of birth, and any government-issued identification details provided during identity verification (such as your National Identity Card number or passport number). Identity data is collected at registration and during the Know Your Customer (KYC) verification process.
This includes your mobile phone number, email address, and residential address. Contact data is used to communicate with you about your account, process transactions, and send essential service notifications.
This includes payment method information such as your bKash account number, Nagad number, Rocket number, Upay number, or card details (Visa / Mastercard). done88 does not store full card numbers on its servers. Payment processing is handled by trusted third-party payment providers.
This includes your done88 account username, login history, deposit history, withdrawal history, betting history, game history, bonus usage, and account balance records.
This includes your IP address, device type, browser type and version, operating system, screen resolution, time zone, and other technical identifiers collected automatically when you access the done88 platform.
This includes information about how you use the done88 platform — pages visited, time spent on the platform, game sessions, click patterns, and navigation paths. Usage data helps done88 improve platform performance and personalise your experience.
This includes the content of any messages you send to done88 support, including email correspondence, live chat transcripts, and feedback submissions.
| Data Category | Examples | Collected At |
|---|---|---|
| Identity DataFull name, date of birth, NID / passport number | Registration & KYC | |
| Contact Data | Mobile number, email, address | Registration |
| Financial Data | bKash / Nagad / Rocket number, card details | Deposit & Withdrawal |
| Account & Transaction Data | Betting history, balance, bonus usage | Ongoing platform use |
| Technical Data | IP address, device type, browser | Automatic on access |
| Usage Data | Pages visited, game sessions, click paths | Automatic on access |
| Communications Data | Support emails, chat transcripts | When you contact done88 |
done88 collects personal data through the following means:
done88 uses your personal data for the following purposes:
done88 processes your personal data on the following legal bases:
done88 does not sell your personal data to third parties. done88 may share your personal data with the following categories of trusted third parties, strictly for the purposes described in this Privacy Policy:
All third parties who process personal data on behalf of done88 are subject to confidentiality obligations and are permitted to use your data only for the specific purposes for which it has been shared. done88 does not permit third-party partners to use your data for their own independent marketing purposes.
Cookies are small text files placed on your device when you visit the done88 platform. They allow done88 to recognise your device, maintain your session, remember your preferences, and collect usage data to improve platform performance.
You may manage or disable cookies through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the done88 platform, including secure login. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.
done88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law. The following general retention principles apply:
When personal data is no longer required, done88 will securely delete, destroy, or anonymise it in accordance with its data retention procedures.
done88 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While done88 employs industry-standard security practices, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to affect your rights, done88 will take prompt action in accordance with its incident response procedures and will notify affected users where required.
You are also responsible for maintaining the security of your done88 account. done88 strongly recommends using a strong and unique password and not sharing your login credentials with any other person.
As a done88 user, you have the following rights in relation to your personal data. To exercise any of these rights, please contact done88 support at [email protected]:
You have the right to request a copy of the personal data that done88 holds about you, along with information about how it is being processed.
You have the right to request that done88 correct any inaccurate or incomplete personal data held about you.
You have the right to request that done88 delete your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
You have the right to request that done88 restrict the processing of your personal data in certain circumstances, for example while a dispute is being resolved.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transferred to another service provider where technically feasible.
You have the right to object to the processing of your personal data where done88 is relying on legitimate interests as its legal basis, and where your privacy interests override those legitimate interests.
done88 will respond to all data rights requests within a reasonable timeframe. Please note that certain rights are subject to exceptions — for example, done88 may be required by law to retain certain data even if you request its deletion. In such cases, done88 will explain the reason for the limitation.
done88 is strictly an adults-only platform. done88 does not knowingly collect personal data from individuals under the age of 18. If done88 becomes aware that a user under the age of 18 has registered an account or provided personal data, done88 will take prompt steps to close the account and delete the associated personal data.
If you are a parent or guardian and believe that a minor in your care has accessed or registered with done88, please contact done88 support immediately at [email protected]. done88 takes underage gambling seriously and has age verification measures in place as part of its registration and KYC processes.
done88 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, done88 will notify registered users by email or through a prominent notice on the done88 platform prior to the changes taking effect. The revised Privacy Policy will always be available at done88.win/privacy-policy with an updated effective date.
Your continued use of the done88 platform following any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the revised Privacy Policy, you must cease using done88 and may request account closure by contacting [email protected].
If you have any questions, concerns, or requests relating to this Privacy Policy or the way done88 handles your personal data, please contact the done88 Data Support team using the details below:
For data rights requests (access, rectification, erasure, portability, restriction, or objection), please include "Data Rights Request" in your email subject line so that done88 can prioritise your enquiry and respond within the appropriate timeframe.
For responsible gaming concerns or self-exclusion requests, please mark your subject line as "Responsible Gaming Request" to ensure your message is handled by the dedicated done88 responsible gaming team.
Your data is safe with done88. Now that you know your rights and how your information is protected, dive into Bangladesh's most exciting online gaming platform — cricket betting, live casino, slots, and more.