These Terms and Conditions govern your use of the done88 platform, including all games, betting services, payment facilities, promotions, and support channels. Please read this document carefully before creating an account or placing any bets on done88. By accessing or using done88, you agree to be bound by these Terms and Conditions in their entirety.
Key Points
done88 accounts are strictly for adults aged 18 and above who are legally permitted to participate in online gaming. Each player may hold only one account. Multi-accounting is a breach of these Terms and may result in account suspension.
All transactions on done88 are conducted in Bangladeshi Taka (BDT). Accepted payment methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Minimum deposit is ৳100. Withdrawal requests are subject to identity verification requirements.
All bonuses offered by done88 are subject to specific wagering requirements, time limits, and eligible game restrictions. Bonuses must be claimed and used in good faith. done88 reserves the right to cancel bonuses obtained through abusive or fraudulent behaviour.
done88 prohibits cheating, collusion, use of automated software, bonus abuse, money laundering, and any other conduct that undermines the integrity of the platform. Violations may result in immediate account closure and forfeiture of balances.
done88 collects and processes personal data in accordance with its Privacy Policy. Player data is protected using SSL encryption. done88 does not sell personal information to third parties for commercial marketing purposes.
done88 is committed to responsible gaming. Players may set deposit limits, activate cooling-off periods, or apply for self-exclusion at any time through their account settings or by contacting done88 support. All players must be 18 or older.
Important Notice: These Terms and Conditions constitute a legally binding agreement between you and done88. If you do not agree to any part of these Terms, you must not use the done88 platform. done88 is intended for adult users aged 18 and above only. Gambling involves financial risk. Please read the done88 Responsible Gaming policy before proceeding.
Table of Contents
In these Terms and Conditions, the following definitions apply unless the context requires otherwise:
By accessing the done88 platform, creating an account, making a deposit, or placing any bet or wager, you unconditionally accept these Terms and Conditions in full. If you disagree with any provision of these Terms, you must immediately cease using done88 and close your account.
These Terms and Conditions are effective as of 1 January 2026 and supersede all prior versions. done88 reserves the right to amend these Terms at any time. Continued use of the platform following notification of any amendment constitutes acceptance of the revised Terms.
These Terms should be read alongside the done88 Privacy Policy and the done88 Responsible Gaming Policy, both of which form part of the overall agreement between you and done88.
Access to and use of done88 is subject to the following eligibility requirements:
done88 reserves the right to request documentary evidence of eligibility at any time. Failure to provide satisfactory documentation may result in suspension or closure of your account and forfeiture of any pending withdrawals pending verification.
To access the full range of done88 services, you must register a Player Account. The following conditions apply to account registration:
Each Player is permitted to hold one and only one done88 account. The creation of duplicate, multiple, or shared accounts is strictly prohibited. If done88 identifies multiple accounts belonging to the same individual, done88 reserves the right to close all such accounts, cancel all associated bonuses, and withhold any balances pending investigation.
You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, mobile number, and payment details. Providing false information at registration constitutes a breach of these Terms and may result in immediate account closure.
done88 may require identity verification (KYC — Know Your Customer) at any stage, including at registration, prior to processing a withdrawal, or when done88 has reasonable grounds to suspect fraudulent activity. Acceptable identity documents include a valid National Identity Card (NID), passport, or other government-issued photo identification. done88 may also request proof of address and proof of payment method ownership.
All done88 accounts are denominated in Bangladeshi Taka (BDT). The account currency is set at registration and cannot be changed thereafter.
You are solely responsible for maintaining the confidentiality of your done88 account credentials, including your username and password. done88 strongly recommends that you:
done88 will not be liable for any losses arising from unauthorised access to your account where such access results from your failure to maintain the security of your credentials. Any activity conducted through your account is your responsibility unless you have notified done88 of a security breach without unreasonable delay.
done88 accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are processed in BDT. done88 does not accept cash payments, third-party payment transfers, or cryptocurrency.
The minimum deposit amount on done88 is ৳100. Deposits below this threshold will not be credited to your account. There is no maximum deposit limit, though done88 reserves the right to apply enhanced verification procedures for large deposits.
Withdrawal requests are subject to the following conditions:
You are responsible for ensuring that all deposit and withdrawal details you provide are accurate and complete. done88 cannot be held liable for funds lost due to incorrect account details, mobile wallet numbers, or payment references provided by the Player.
done88 operates in compliance with applicable anti-money laundering (AML) principles. done88 reserves the right to suspend, restrict, or close any account where there are reasonable grounds to suspect money laundering, fraud, or any other financial crime. In such cases, done88 may be required to report the matter to relevant authorities and will not be obliged to inform the Player of any such report.
All bonuses, free bets, free spins, cashback offers, and other promotional incentives offered by done88 are subject to specific terms and conditions communicated at the time of the promotion. In all cases, the following general terms apply:
Bonus funds are subject to wagering requirements before they may be converted to withdrawable cash. The applicable wagering requirement multiplier will be specified in each promotion's individual terms. Wagering requirements must be met within the stated time limit. Failure to meet wagering requirements within the specified period will result in the automatic cancellation of the bonus and any associated winnings.
done88 takes bonus abuse seriously. Any Player found to be exploiting bonuses through irregular betting patterns, hedging, low-risk wagering strategies designed to circumvent wagering requirements, or collusion with other Players will have their bonus cancelled and may have their account restricted or closed. done88's determination of what constitutes bonus abuse is final.
The done88 game library includes sports betting (including cricket, football, and other sports), live casino games, slots, and crash games. Game availability may vary and done88 reserves the right to add, modify, or remove games from the platform at any time without prior notice.
Minimum and maximum bet limits apply to all games and betting markets on done88. These limits are displayed within each game or betting market at the time of placing a wager. done88 reserves the right to adjust betting limits at its discretion, including applying individual account betting limits where warranted.
done88 reserves the right to void any bet placed on an event that is subsequently cancelled, abandoned, or suspended without a result being determined. In such cases, the stake will be returned to the Player's account balance. done88's decision on whether to void a bet in any given circumstance is final.
In the event of a technical error, system malfunction, or manifest odds error, done88 reserves the right to void affected bets and return stakes to Players' accounts. Winnings resulting from a clear and obvious error in odds, game outcomes, or displayed information will not be honoured. done88 will make reasonable efforts to notify affected Players of such voiding.
All game results and bet settlements on done88 are determined by done88's gaming systems and, where applicable, by the official result declared by the relevant sports governing body. In the event of a dispute regarding a game result or bet settlement, Players must contact done88 support at [email protected] within 30 days of the disputed event. done88's decision on all disputed matters is final and binding.
The following conduct is strictly prohibited on done88 and may result in account suspension, permanent closure, and forfeiture of balances:
All content on the done88 platform — including but not limited to the done88 brand name and logo, website design, graphics, text, software, game content, odds data, and promotional materials — is the intellectual property of done88 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the done88 platform for personal, non-commercial gaming purposes only.
You may not copy, reproduce, distribute, publish, transmit, modify, adapt, create derivative works from, or commercially exploit any content from the done88 platform without the prior written consent of done88. Unauthorised use of done88 intellectual property may give rise to legal action.
To the fullest extent permitted by applicable law, done88 shall not be liable for:
done88's total aggregate liability to any Player in connection with any claim arising out of or related to the use of the done88 platform shall not exceed the total amount deposited by that Player in the 30 days preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude done88's liability for fraud, gross negligence, or any matter where limitation of liability is not permitted under applicable law.
done88 is committed to providing a safe and responsible gaming environment. done88 strongly encourages all Players to gamble responsibly. Gambling should be treated as a form of entertainment — not as a source of income or a means of recovering financial losses.
The following responsible gaming tools are available to all done88 Players:
If you believe your gambling may be causing harm to yourself or others, please contact done88 support at [email protected]. All responsible gaming requests are handled with strict confidentiality. Players aged under 18 must not use done88 under any circumstances.
done88 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where material changes are made, done88 will endeavour to notify registered Players by email or by a prominent notice on the platform prior to the changes taking effect. The most current version of these Terms will always be available at done88.win/terms-conditions.
Your continued use of the done88 platform following any amendment to these Terms constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using done88 and may request the closure of your account by contacting [email protected].
These Terms and Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable law. done88 makes no representation that the platform or its services are appropriate or available in all jurisdictions. Players are responsible for ensuring that their use of done88 complies with all laws applicable in their jurisdiction.
done88 operates as a safe and reliable platform committed to fair play and the protection of player interests. done88 does not make any representations regarding specific regulatory approval from any particular government body.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any aspect of the done88 platform, please contact the done88 support team:
done88 aims to respond to all support enquiries within a reasonable timeframe. For responsible gaming matters, please mark your email subject line as "Responsible Gaming Request" to ensure priority handling.
Our support team is available 24/7 in Bangladesh Standard Time. Explore our FAQ for quick answers, or log in to manage your account settings and responsible gaming tools.